{"product":{"id":"prod.serv-4k","name":"Serv 4K (2024)","kind":"device","status":"current","scope":"full"},"lifecycle":{"firmware_releases":[{"version":"2.25.20260526","date":"2026-06-03","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.25.20260325","date":"2026-03-25","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.24.20251016","date":"2025-12-22","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.23.20250627","date":"2025-06-30","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.22.20241202","date":"2024-12-05","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.21.20240814","date":"2024-08-16","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.20.20240614","date":"2024-06-17","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.20.20240408","date":"2024-04-08","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.20.20240314","date":"2024-03-19","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.19.20240122","date":"2024-01-22","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.18.20231106","date":"2023-11-08","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.17.20230801","date":"2023-08-03","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.16.20230401","date":"2023-04-01","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.15.20230124","date":"2023-01-24","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.13.20221123","date":"2022-11-23","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.12.20221115","date":"2022-11-15","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.11.20220917","date":"2022-09-22","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.10.20220826","date":"2022-08-26","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.7.20220712","date":"2022-07-12","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"},{"version":"2.6.20220518","date":"2022-05-18","part":"firmware","title":"Serv 4K Firmware","notes_url":"src.update-teradek-com.release-notes-html.product-serv-4k-and-part-firmware","source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true"}],"warranty_months":12,"support_plans":[],"refurb_available":null,"useful_life_months":60,"residual_value_pct_36m":40},"firmware":{"current_version":"2.25.20260526","release_date":"2026-06-03","update_method":"Web UI; VUER app; Core","feed_key":"serv-4k"},"control":{"apps":["VUER App (iOS, Android)","Web UI"],"web_ui":true,"api":"Private SDK","cloud_management":["svc.core-classic","svc.teradek-tv"]},"status":"current","launch_date":"2022-06-09","eol_date":null,"successor":null,"predecessors":[],"prov":{"/control/api":{"source":"src.teradek-com.products.serv-4k","raw":"Private SDK","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true},"/control/apps":{"source":"src.teradek-com.products.serv-4k","raw":"VUER App (iOS, Android); Web UI","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true,"alternatives":[{"value":["Teradek Serv for iOS and Android devices","Vuer Live Video Monitor"],"source":"src.teradek-com.products.serv-4k","method":"scraped","confidence":"high","observed_at":"2026-10-21","author":null,"review_status":null}]},"/control/cloud_management":{"source":"src.teradek-com.products.serv-4k","raw":"Core; Teradek TV","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true,"alternatives":[{"value":["Teradek Core"],"source":"src.teradek-com.products.serv-4k","method":"scraped","confidence":"high","observed_at":"2026-10-21","author":null,"review_status":null}]},"/control/web_ui":{"source":"src.teradek-com.products.serv-4k","raw":"1","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true},"/firmware/current_version":{"source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true","raw":"Serv 4K Firmware 2.25.20260526 (2026-06-03)","published":true,"method":"scraped","confidence":"high","observed_at":"2026-10-23","author":null,"corroborated_by":["src.update-teradek-com.wares-php.product-serv-4k"],"alternatives":[{"value":"2.2.1","source":"src.guide-teradek-com.a.2001835-maintenance","method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft"}]},"/firmware/feed_key":{"source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true","raw":"serv-4k","published":true,"method":"scraped","confidence":"high","observed_at":"2026-10-23","author":null},"/firmware/release_date":{"source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true","raw":"Serv 4K Firmware 2.25.20260526 (2026-06-03)","published":true,"method":"scraped","confidence":"high","observed_at":"2026-10-23","author":null,"corroborated_by":["src.update-teradek-com.wares-php.product-serv-4k"],"alternatives":[{"value":"2024-08-20","source":"src.guide-teradek-com.a.2001835-maintenance","method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft"}]},"/firmware/update_method":{"source":"src.guide-teradek-com.a.2001835-maintenance","raw":"Web UI; VUER app; Core","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true},"/lifecycle/firmware_releases":{"source":"src.update-teradek-com.wares-php.product-serv-4k-and-showold-true","raw":"20 firmware releases for 'serv-4k'","published":true,"method":"scraped","confidence":"high","observed_at":"2026-10-23","author":null},"/lifecycle/residual_value_pct_36m":{"source":"src.teradek-data-0a053be6","raw":"40","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true},"/lifecycle/support_plans":{"source":"src.teradek-data-44da865e","raw":"owner instruction: Pro Care covers the Prism and Ranger lines only, Prism Jetpack included (Pro Care Overview, Pro Care Tracker)","published":true,"method":"human","confidence":"high","observed_at":"2026-10-22","author":null,"review_status":"approved","override_official":true,"alternatives":[{"value":[{"service":"svc.pro-care","plans":[],"regions":["US"]}],"source":"src.teradek-com.products.serv-4k","method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft"}]},"/lifecycle/useful_life_months":{"source":"src.teradek-data-1257fe09","raw":"60","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true},"/lifecycle/warranty_months":{"source":"src.teradek-com.products.serv-4k","raw":"12","published":true,"method":"human","confidence":"medium","observed_at":"2026-10-21","author":"Alexander Farennikov","review_status":"draft","override_official":true,"corroborated_by":["src.teradek-com.pages.pro-care"]}},"generated_at":"2026-10-26T16:33:52Z","data_version":"6d29e2f86993"}