# Prism Flex Mk II HEVC/AVC 12G-SDI/HDMI Decoder: lifecycle and firmware

Data version 6d29e2f86993, built 2026-10-26; facts on this page checked 2024-11-21 to 2026-10-23.

Lifecycle and firmware of [Prism Flex Mk II HEVC/AVC 12G-SDI/HDMI Decoder](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder.md), every field with its source and date. A field no source publishes reads "Not collected yet."; that is not a "no".
- <a id="launch_date"></a>Prism Flex Mk II Decoder: launch date: 2022-03-23. Source: official page (https://teradek.com/pages/prism-flex), seen 2026-10-21.
- <a id="eol_date"></a>Prism Flex Mk II Decoder: end-of-life date — Not collected yet.
- <a id="firmware-current_version"></a>Prism Flex Mk II Decoder: current firmware version: 2.25.20261021. Source: official page (https://update.teradek.com/wares.php?product=prism-mobile&showold=true), seen 2026-10-23. Source wording: "Prism Flex Firmware 2.25.20261021 (2026-10-21)".
- <a id="firmware-release_date"></a>Prism Flex Mk II Decoder: firmware release date: 2026-10-21. Source: official page (https://update.teradek.com/wares.php?product=prism-mobile&showold=true), seen 2026-10-23. Source wording: "Prism Flex Firmware 2.25.20261021 (2026-10-21)".
- <a id="firmware-update_method"></a>Prism Flex Mk II Decoder: firmware update method: Web UI; Prism App; Core. Source: official page (https://guide.teradek.com/a/1894949-maintenance), seen 2026-10-21.
- <a id="firmware-feed_key"></a>Prism Flex Mk II Decoder: official firmware feed key: prism-mobile. Source: official page (https://update.teradek.com/wares.php?product=prism-mobile&showold=true), seen 2026-10-23.
- <a id="lifecycle-warranty_months"></a>Prism Flex Mk II Decoder: warranty 12 months. Source: official page (https://teradek.com/products/prism-flex-mk-ii-decoder), seen 2026-10-21; also stated by official page (https://teradek.com/pages/pro-care).
- <a id="lifecycle-refurb_available"></a>Prism Flex Mk II Decoder: refurbished units sold — Not collected yet.
- <a id="lifecycle-useful_life_months"></a>Prism Flex Mk II Decoder: expected useful life 60 months. Source: Teradek product data, seen 2026-10-21. Useful life and residual value are Teradek's planning figures, not guarantees.
- <a id="lifecycle-residual_value_pct_36m"></a>Prism Flex Mk II Decoder: residual value after 36 months 35 %. Source: Teradek product data, seen 2026-10-21. Useful life and residual value are Teradek's planning figures, not guarantees.

## Cloud services

- <a id="prod.prism-flex-mk-ii-decoder--managed_by--svc.core"></a>Prism Flex Mk II Decoder with [Core](https://specs-dev.teradek.com/services/svc.core.md): works fully. Source: the owner's statement of 2026-10-22. Basis: Core's list of supported hardware; Owner, 2026-10-22: supports the Prism family only, Jetpack included.
- <a id="prod.prism-flex-mk-ii-decoder--managed_by--svc.core-classic"></a>Prism Flex Mk II Decoder with [Core Classic (no new features; end of life in April 2028)](https://specs-dev.teradek.com/services/svc.core-classic.md): not confirmed; Debonding requires a Core plan. Source: official page (https://teradek.com/pages/prism-flex), checked 2026-10-21. Not confirmed in Teradek's data. This does not mean they are incompatible; ask Teradek support or an authorised reseller.
- <a id="prod.prism-flex-mk-ii-decoder--managed_by--svc.teradek-tv"></a>Prism Flex Mk II Decoder with [Teradek TV](https://specs-dev.teradek.com/services/svc.teradek-tv.md): works fully. Source: official page (https://teradek.com/pages/teradek-tv), checked 2026-10-21. Basis: Teradek TV's list of supported hardware.

## Status

- Prism Flex Mk II Decoder: status current.
- Prism Flex Mk II Decoder: no successor is recorded.
- Prism Flex Mk II Decoder: support plans [Pro Care](https://specs-dev.teradek.com/services/svc.pro-care.md).
- Owner, 2026-10-22: There is no official end-of-life policy yet (one is being worked on); until it exists, support covers every product, so no end-of-support date is given.

## Firmware releases

Official feed: https://update.teradek.com/wares.php?product=prism-mobile. The 10 newest of 25.
- Prism Flex Mk II Decoder: firmware 2.25.20261021, released 2026-10-21 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.25.20260924, released 2026-09-24 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.25.20260526, released 2026-06-03 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.25.20260325, released 2026-03-25 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.24.20260106, released 2026-01-09 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.24.20251016, released 2025-10-15 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.23.20250722, released 2025-07-24 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.23.20250627, released 2025-06-30 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.22.20241202, released 2024-12-05 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware
- Prism Flex Mk II Decoder: firmware 2.22.20241121, released 2024-11-21 (Prism Flex Firmware). Release notes: https://update.teradek.com/release_notes.html?product=prism-mobile&part=firmware

## Not on this site

- Prism Flex Mk II Decoder: known issues and fixes from the release notes are not imported (Not collected yet); read the release notes, or ask Teradek support.

## Sources on this page

- [official page at teradek.com](https://specs-dev.teradek.com/sources/src.teradek-com.pages.prism-flex.md)
- [official page at update.teradek.com: Teradek firmware feed (product=prism-mobile&showold=true)](https://specs-dev.teradek.com/sources/src.update-teradek-com.wares-php.product-prism-mobile-and-showold-true.md)
- [official page at guide.teradek.com](https://specs-dev.teradek.com/sources/src.guide-teradek-com.a.1894949-maintenance.md)
- [official page at teradek.com](https://specs-dev.teradek.com/sources/src.teradek-com.products.prism-flex-mk-ii-decoder.md)
- [Teradek product data](https://specs-dev.teradek.com/sources/src.teradek-data-1257fe09.md)
- [Teradek product data](https://specs-dev.teradek.com/sources/src.teradek-data-0a053be6.md)

## Other topics

- [Video, audio and latency](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/video.md)
- [Radio](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/rf.md)
- [Transport, network and control](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/transport.md)
- [Physical](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/physical.md)
- [Power](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/power.md)
- [Regulatory](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/regulatory.md)
- [Variants](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/variants.md)
- [Compatibility](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/compatibility.md)
- [Workflows](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/workflows.md)
- [Network requirements](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/network.md)
- [Support](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/support.md)
- [Prices](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder/prices.md)

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