# Serv 4K (2024): network requirements

Data version 6d29e2f86993, built 2026-10-26; facts on this page checked 2026-10-20 to 2026-10-23.

Network requirements for IT. Every value is as recorded, with its source and the date it was observed. "Not published; ask Teradek support" marks a fact no source publishes yet. 42 of 78 rows are published.

## Serv 4K (2024)

### Interfaces

| Item | Value | Source |
|---|---|---|
| Ethernet | 1x 10/100/1000 Base-T RJ45 | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Wi-Fi | Wi-Fi 6 802.11 a/b/g/n/ac/ax MIMO 2.4/5GHz | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| USB | 1x USB-C | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| PoE | Not published; ask Teradek support |  |

### Cellular

| Item | Value | Source |
|---|---|---|
| Technology | none | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Internal modems | 0 | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Bands | Not published; ask Teradek support |  |
| Operators tested in the EU | Not published; ask Teradek support |  |
| EU cellular bands | Not published; ask Teradek support |  |

### Bandwidth and transport

| Item | Value | Source |
|---|---|---|
| Video bitrate, minimum | 0.5 Mbps | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Video bitrate, maximum | 45 Mbps | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Typical bitrate | 10 Mbps | Teradek product data, seen 2026-10-21 |
| Typical data per hour | 4.5 GB/h | Teradek product data, seen 2026-10-21 |
| Transport protocols | TRT, SRT, RTMP, RTMPS, RTSP, HLS, MPEG-TS, other | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Bonding | No | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Bonded links, maximum | 1 | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Bonded links by type | Not published; ask Teradek support |  |
| Bonding requires | Not published; ask Teradek support |  |

### Ports and firewall

| Item | Value | Source |
|---|---|---|
| Port table (protocol, port, direction, purpose) | Not published; ask Teradek support |  |
| Inbound ports | Not published; ask Teradek support |  |
| Outbound endpoints | Not published; ask Teradek support |  |
| NAT traversal | Not published; ask Teradek support |  |

### Addressing and management

| Item | Value | Source |
|---|---|---|
| DHCP, static or link-local | Not published; ask Teradek support |  |
| VLAN | Not published; ask Teradek support |  |
| Web UI port | Not published; ask Teradek support |  |
| Discovery (mDNS or other) | Not published; ask Teradek support |  |
| Proxy support | Not published; ask Teradek support |  |
| 802.1X | Not published; ask Teradek support |  |

### Regulatory

| Item | Value | Source |
|---|---|---|
| CE (RED) | Yes | Teradek product data, seen 2026-10-21 |
| Licence required | never | Teradek product data, seen 2026-10-21 |
| EU RF notes | Not published; ask Teradek support |  |
| Declaration of conformity | Not published; ask Teradek support |  |

### Control and set-up

| Item | Value | Source |
|---|---|---|
| Control apps | VUER App (iOS, Android), Web UI | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Cloud management | svc.core-classic, svc.teradek-tv | official page (https://teradek.com/products/serv-4k), seen 2026-10-21 |
| Set-up and pairing steps | Not published; ask Teradek support |  |
| User guide | https://guide.teradek.com/a/1730278-serv-4k-2024-quick-start-guide | Teradek product data, seen 2026-10-21 |

## Core Classic (service)

### Hosting

| Item | Value | Source |
|---|---|---|
| Provider | Not published; ask Teradek support |  |
| Regions | Not published; ask Teradek support |  |
| EU region | Not published; ask Teradek support |  |
| EU data residency | Not published; ask Teradek support |  |
| GDPR DPA | Not published; ask Teradek support |  |
| Self-hosted option | Not published; ask Teradek support |  |
| Cloud hostnames to allow | Not published; ask Teradek support |  |

### Security

| Item | Value | Source |
|---|---|---|
| Encryption in transit | Not published; ask Teradek support |  |
| Encryption at rest | Not published; ask Teradek support |  |
| SSO | Not published; ask Teradek support |  |
| MFA | Not published; ask Teradek support |  |
| Roles | Not published; ask Teradek support |  |
| Certifications | Not published; ask Teradek support |  |
| Pen test frequency | Not published; ask Teradek support |  |

## Teradek Data (service)

### Hosting

| Item | Value | Source |
|---|---|---|
| Provider | AWS (MyTC backend) / Cellular Core Networks (Teal, Webbing, Geniox) | Teradek product data, seen 2026-10-21 |
| Regions | US, EU, Canada, APAC, Global | Teradek product data, seen 2026-10-21 |
| EU region | Yes | Teradek product data, seen 2026-10-21 |
| EU data residency | Yes | Teradek product data, seen 2026-10-21 |
| GDPR DPA | Yes | Teradek product data, seen 2026-10-21 |
| Self-hosted option | Not published; ask Teradek support |  |
| Cloud hostnames to allow | Not published; ask Teradek support |  |

### Security

| Item | Value | Source |
|---|---|---|
| Encryption in transit | IPsec, TLS 1.3, AES-128/256 cellular over-the-air encryption | Teradek product data, seen 2026-10-21 |
| Encryption at rest | AES-256 | Teradek product data, seen 2026-10-21 |
| SSO | Via MyTC / Core account (Enterprise) | Teradek product data, seen 2026-10-21 |
| MFA | Yes | Teradek product data, seen 2026-10-21 |
| Roles | Administrator, Operator, Field Technician | Teradek product data, seen 2026-10-21 |
| Certifications | SOC2, ISO27001 | Teradek product data, seen 2026-10-21 |
| Pen test frequency | Annual | Teradek product data, seen 2026-10-21 |

## Teradek TV (service)

### Hosting

| Item | Value | Source |
|---|---|---|
| Provider | AWS | official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21 |
| Regions | US East, US West, EU (Ireland), EU (Frankfurt) | official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21 |
| EU region | Yes | official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21 |
| EU data residency | Yes | Teradek product data, seen 2026-10-21 |
| GDPR DPA | Yes | Teradek product data, seen 2026-10-21 |
| Self-hosted option | Not available: Teradek TV runs only in Teradek's cloud; neither the service nor its media servers can run on customer servers. | the owner's statement of 2026-10-22 |
| Cloud hostnames to allow | Not published; ask Teradek support |  |

### Security

| Item | Value | Source |
|---|---|---|
| Encryption in transit | AES-256, RSA-1024 key pairing, TLS 1.3 | official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21 |
| Encryption at rest | AES-256 | official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21 |
| SSO | SAML 2.0; Okta (Enterprise tier) | official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21 |
| MFA | Yes | official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21 |
| Roles | Administrator, Coordinator, Technician, Viewer | official page (https://guide.teradek.com/a/1752159-teradek-tv), seen 2026-10-21 |
| Certifications | SOC2, TPN | Teradek product data, seen 2026-10-21 |
| Pen test frequency | Annual third-party audit | Teradek product data, seen 2026-10-21 |

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