# Core Data version 6d29e2f86993, built 2026-10-26; facts on this page checked 2026-10-20 to 2026-10-23. ## Identity - Core: what it is: Cloud-based IP video management platform for centralized device control, real-time monitoring, video routing, distribution, and archiving. Source: Teradek product data, seen 2026-10-20. - Core: differentiators: Improved observability, Fleet-scale device control, Simplified pricing with included egress and storage, Modern drag-and-drop workflow UX, Low-latency video routing. Source: Teradek product data, seen 2026-10-20. - Id: `svc.core`. Category: Routing distribution. Status: current; launched 2026-10-15. - Names: Core; Core 3.0; Teradek Core 3.0. - Release cadence: Monthly feature releases and bi-weekly maintenance updates; last major release 2026-10-15. - Teradek's pages: guide https://guide.teradek.com. - Owner, 2026-10-22: Core (aka Core 3.0) is live and onboarding new customers; built entirely on the shared Core API; supports the Prism family only, Jetpack included. Guide articles from 2022 whose URLs say 'core-3-0' describe the egress-hour plans of Core Classic, not this platform. - Owner, 2026-10-23: a 300 GB data bucket costs $75 and is valid for one year. Several can be bought at once, and a bucket is used once the plan's included data runs out. core.teradek.com/get-started does not show the bucket; its price may be published. - Owner, 2026-10-22: support also runs in Eastern European Time business hours; the exact hours are not given. ## SLA and status page - Core: uptime commitment 99.9 %. Source: Teradek product data, seen 2026-10-20. - Core: service credits: Service credits available on Enterprise SLA upon downtime breach. Source: Teradek product data, seen 2026-10-20. - Core: status page — Not collected yet. - Support hours and channels: [/services/svc.core/support.md](https://specs-dev.teradek.com/services/svc.core/support.md). ## Plans - **Starter** (`plan.core.starter`): a flat fee every month; includes 1 server, 5 encoders, 100 GB egress, 12 mo file storage; beyond that, $0.50 per GB, VAT not stated, seen 2026-10-22. - Core Starter: US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $100, excl. tax, seen 2026-10-22. - **Premium** (`plan.core.premium`): a flat fee every month; includes 1 server, 5 encoders, 400 GB egress, 12 mo file storage; beyond that, $0.50 per GB, VAT not stated, seen 2026-10-22. - Core Premium: US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $200, excl. tax, seen 2026-10-22. - **Ultimate** (`plan.core.ultimate`): a flat fee every month; includes 2 servers, 10 encoders, 1000 GB egress, 12 mo file storage; beyond that, $0.50 per GB, VAT not stated, seen 2026-10-22. - Core Ultimate: US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $500, excl. tax, seen 2026-10-22. ## Add-ons - **Additional 300GB data bucket** (`plan.core.addon.additional-300gb-data-bucket`): billed per bucket, valid 12 months. - Core Additional 300GB data bucket: US list price at Teradek store (teradek.com): $75 per bucket, valid 12 months, excl. tax, stated by the owner on 2026-10-23. - **Additional Server (monthly)** (`plan.core.addon.additional-server-monthly`): a flat fee. - Core Additional Server (monthly): US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $100, excl. tax, seen 2026-10-22. - **HTML5 player** (`plan.core.addon.html5-player`): billed per stream hour. - Core HTML5 player: US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $0.50 per stream hour, excl. tax, seen 2026-10-22. - **Pay-as-you-go data** (`plan.core.addon.pay-as-you-go-data`): billed per GB. - Core Pay-as-you-go data: US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $0.50 per GB, excl. tax, seen 2026-10-22. - **Restreamer** (`plan.core.addon.restreamer`): a flat fee. - Core Restreamer: US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $100, excl. tax, seen 2026-10-22. - **Transcoding Server (hourly)** (`plan.core.addon.transcoding-server-hourly`): billed per stream hour. - Core Transcoding Server (hourly): US list price in the Teradek Core plan catalogue (core.teradek.com/get-started): $2 per stream hour, excl. tax, seen 2026-10-22. ## Supported hardware - Supported (9): [Prism 801 Base Rack System 1U](https://specs-dev.teradek.com/products/prod.prism-801-base-rack-system-1u.md), [Prism 802 Base Rack System 2U](https://specs-dev.teradek.com/products/prod.prism-802-base-rack-system-2u.md), [Prism 853 4K 10bit HEVC/AVC 12G-SDI Encoder Card](https://specs-dev.teradek.com/products/prod.prism-853-4k-10bit-hevc-avc-12g-sdi-encoder-card.md), [Prism 873 4K 10bit HEVC/AVC 12G-SDI Decoder Card](https://specs-dev.teradek.com/products/prod.prism-873-4k-10bit-hevc-avc-12g-sdi-decoder-card.md), [Prism 877 4K 10bit HEVC/AVC Encoder/Decoder Card](https://specs-dev.teradek.com/products/prod.prism-877-encoder-decoder-card.md), [Prism Flex Mk II HEVC/AVC 12G-SDI/HDMI Decoder](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder.md), [Prism Flex Mk II HEVC/AVC 12G-SDI/HDMI Encoder](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-encoder.md), [Prism Jetpack](https://specs-dev.teradek.com/products/prod.prism-jetpack-bonded-video-system.md), [Prism Mobile 5G Dual 5G-Q HEVC/AVC Encoder](https://specs-dev.teradek.com/products/prod.prism-mobile-5g-dual-5g-q-hevc-avc-encoder.md). - Not supported (20): [Bond 659 (legacy)](https://specs-dev.teradek.com/products/prod.bond-659.md), [Bond 759 (legacy)](https://specs-dev.teradek.com/products/prod.bond-759.md), [Cube 605 (legacy)](https://specs-dev.teradek.com/products/prod.cube-605.md), [Cube 625 (legacy)](https://specs-dev.teradek.com/products/prod.cube-625.md), [Cube 655 (legacy)](https://specs-dev.teradek.com/products/prod.cube-655.md), [Cube 675 (legacy)](https://specs-dev.teradek.com/products/prod.cube-675.md), [Cube 705 (legacy)](https://specs-dev.teradek.com/products/prod.cube-705.md), [Cube 725 (legacy)](https://specs-dev.teradek.com/products/prod.cube-725.md), [Cube 755 (legacy)](https://specs-dev.teradek.com/products/prod.cube-755.md), [Cube 775 (legacy)](https://specs-dev.teradek.com/products/prod.cube-775.md), [Link 400 Internal Antennas](https://specs-dev.teradek.com/products/prod.link.md), [Serv 4K (2024)](https://specs-dev.teradek.com/products/prod.serv-4k.md), [Serv Micro](https://specs-dev.teradek.com/products/prod.serv-micro.md), [Serv Pro (legacy)](https://specs-dev.teradek.com/products/prod.serv-pro.md), [Slice 656/676 (legacy)](https://specs-dev.teradek.com/products/prod.slice-656-676.md), [T-Rax (legacy)](https://specs-dev.teradek.com/products/prod.t-rax.md), [VidiU Go (legacy)](https://specs-dev.teradek.com/products/prod.vidiu-go.md), [VidiU Pro (legacy)](https://specs-dev.teradek.com/products/prod.vidiu-pro.md), [VidiU X (legacy)](https://specs-dev.teradek.com/products/prod.vidiu-x.md), [Wave (legacy)](https://specs-dev.teradek.com/products/prod.wave.md). ## Workflows - [ENG / breaking news live shot](https://specs-dev.teradek.com/workflows/wf.WF-01.md) - [REMI / at-home multi-camera sports](https://specs-dev.teradek.com/workflows/wf.WF-02.md) - [Point-to-point contribution / return feeds (draft: corrections pending)](https://specs-dev.teradek.com/workflows/wf.WF-04.md) - [Multi-platform streaming (draft: corrections pending)](https://specs-dev.teradek.com/workflows/wf.WF-05.md) - [Single-camera event stream (draft: corrections pending)](https://specs-dev.teradek.com/workflows/wf.WF-06.md) - [Multi-camera live production (worship, education, corporate, concerts) (draft: corrections pending)](https://specs-dev.teradek.com/workflows/wf.WF-07.md) - [UAV / public safety situational awareness (draft: corrections pending)](https://specs-dev.teradek.com/workflows/wf.WF-08.md) ## Topics Each topic page gives every field with its source and date; a field no source publishes reads "Not collected yet.". - [Plans and add-ons](https://specs-dev.teradek.com/services/svc.core/plans.md) - [Billing rules](https://specs-dev.teradek.com/services/svc.core/rules.md) - [Limits and capabilities](https://specs-dev.teradek.com/services/svc.core/capabilities.md) - [Hosting, data residency and security](https://specs-dev.teradek.com/services/svc.core/hosting.md) - [SLA, support and buying](https://specs-dev.teradek.com/services/svc.core/support.md) - [Lifecycle and roadmap](https://specs-dev.teradek.com/services/svc.core/lifecycle.md) - [Supported hardware and compatibility](https://specs-dev.teradek.com/services/svc.core/compatibility.md) - [Calculator](https://specs-dev.teradek.com/services/svc.core/calculator.md) Every price observation: [/prices/svc.core.md](https://specs-dev.teradek.com/prices/svc.core.md). Dealer, distributor and wholesale prices are not published. ## Compare - [Compare Core with Core Classic](https://specs-dev.teradek.com/compare.md?ids=svc.core,svc.core-classic) - [Compare Core with Teradek TV](https://specs-dev.teradek.com/compare.md?ids=svc.core,svc.teradek-tv) - The site publishes no comparisons with competitors' products. --- Cite as specs-dev.teradek.com/services/svc.core (data version 6d29e2f86993). HTML page: https://specs-dev.teradek.com/services/svc.core · JSON: /api/services/svc.core?country=DE · How to read this site: [/about.md](https://specs-dev.teradek.com/about.md) · Index for agents: [/llms.txt](https://specs-dev.teradek.com/llms.txt)