# Teradek Data

Data version 6d29e2f86993, built 2026-10-26; facts on this page checked 2026-10-20 to 2026-10-22.

## Identity

- Teradek Data: what it is: Cellular data connectivity and multi-carrier SIM services for live video broadcasting and remote production. Source: Teradek product data, seen 2026-10-21. Note: Core positioning statement.
- Teradek Data: differentiators: Tier-1 cellular carrier access, multi-carrier auto-switching, integrated Node modem management via MyTC, zero mid-cycle throttling. Source: Teradek product data, seen 2026-10-21. Note: Native multi-carrier profile with no mid-cycle throttling.

- Id: `svc.data`. Category: Connectivity data. Status: current; launched 2020-01-01.
- Names: Teradek Data; Data; Teradek Priority Data; renamed from Teal; renamed from Webbing; renamed from Global Connect; renamed from Kajeet.
- Release cadence: Continuous portal updates; annual carrier rate revisions; last major release 2025-01-01.
- Teradek's pages: product page https://teradek.com/pages/data · guide https://guide.teradek.com.
- Owner, 2026-10-22: support also runs in Eastern European Time business hours; the exact hours are not given.
- Owner, 2026-10-24: Node modems take any SIM, the customer's own SIM included.

## SLA and status page

- Teradek Data: uptime commitment 99.9 %. Source: Teradek product data, seen 2026-10-21. Note: Target cellular network availability across major carriers.
- Teradek Data: service credits: Service credits available under Enterprise SLA upon downtime breach. Source: Teradek product data, seen 2026-10-21. Note: Contractual SLA terms for enterprise accounts.
- Teradek Data: status page — Not collected yet.
- Support hours and channels: [/services/svc.data/support.md](https://specs-dev.teradek.com/services/svc.data/support.md).

## Plans

- **Data bucket 10 GB** (`plan.data.data-bucket-10-gb`): billed per bucket per month; includes 10 GB.
  - Teradek Data Data bucket 10 GB: No published price. Ask: Holdan, Aspectra, CVP (GB).
- **Data bucket 50 GB** (`plan.data.data-bucket-50-gb`): billed per bucket per month; includes 50 GB.
  - Teradek Data Data bucket 50 GB: No published price. Ask: Holdan, Aspectra, CVP (GB).
- **Data bucket 100 GB** (`plan.data.data-bucket-100-gb`): billed per bucket per month; includes 100 GB.
  - Teradek Data Data bucket 100 GB: No published price. Ask: Holdan, Aspectra, CVP (GB).
- **Data bucket 1000 GB** (`plan.data.data-bucket-1000-gb`): billed per bucket per month; includes 1000 GB.
  - Teradek Data Data bucket 1000 GB: No published price. Ask: Holdan, Aspectra, CVP (GB).
- **Data bucket 2000 GB** (`plan.data.data-bucket-2000-gb`): billed per bucket per month; includes 2000 GB.
  - Teradek Data Data bucket 2000 GB: No published price. Ask: Holdan, Aspectra, CVP (GB).
- **Data bucket 4000 GB** (`plan.data.data-bucket-4000-gb`): billed per bucket per month; includes 4000 GB.
  - Teradek Data Data bucket 4000 GB: No published price. Ask: Holdan, Aspectra, CVP (GB).
- **Data bucket 8000 GB** (`plan.data.data-bucket-8000-gb`): billed per bucket per month; includes 8000 GB.
  - Teradek Data Data bucket 8000 GB: No published price. Ask: Holdan, Aspectra, CVP (GB).
- **US Priority 50GB** (`plan.data.us-priority-50gb`): billed per GB, every year; includes 50 GB (valid 12 months).
  - Teradek Data US Priority 50GB: no published price.
- **US Priority 100GB** (`plan.data.us-priority-100gb`): billed per GB, every year; includes 100 GB (valid 12 months).
  - Teradek Data US Priority 100GB: no published price.
- **Standard Data Global (EU/US/APAC)** (`plan.data.standard-data-global`): billed per GB, every year; includes Variable bucket (10GB - 1000GB).
  - Teradek Data Standard Data Global (EU/US/APAC): no published price.

## Add-ons

- **On-demand data overage (US Priority)** (`plan.data.addon.on-demand-data-overage-us-priority`): billed per GB.
  - Teradek Data On-demand data overage (US Priority): no published price.
- **SIM Activation / Annual Registration (Priority)** (`plan.data.addon.sim-activation-annual-registration-priority`): billed per device per year.
  - Teradek Data SIM Activation / Annual Registration (Priority): no published price.
- **SIM Activation / Annual Registration (Standard)** (`plan.data.addon.sim-activation-annual-registration-standard`): billed per device per year.
  - Teradek Data SIM Activation / Annual Registration (Standard): no published price.

How the bill is calculated (2 rules, each with its formula and source): [/services/svc.data/rules.md](https://specs-dev.teradek.com/services/svc.data/rules.md).

## Supported hardware

- Supported (7): [Node II CBRS Global Modem with Standard Data eSIM](https://specs-dev.teradek.com/products/prod.node-2-cbrs-modem.md), [Node II Global Modem with Standard Data eSIM](https://specs-dev.teradek.com/products/prod.node-2-modem.md), [Node 5G Q Series Global Modem](https://specs-dev.teradek.com/products/prod.node-5g-modem.md), [Prism Mobile 5G Dual 5G-Q HEVC/AVC Encoder](https://specs-dev.teradek.com/products/prod.prism-mobile-5g-dual-5g-q-hevc-avc-encoder.md), [Prism Jetpack](https://specs-dev.teradek.com/products/prod.prism-jetpack-bonded-video-system.md), [Serv 4K (2024)](https://specs-dev.teradek.com/products/prod.serv-4k.md), [Serv Micro](https://specs-dev.teradek.com/products/prod.serv-micro.md).
- Not supported (2): [Older Node/Prism Mobile embedded eSIM](https://specs-dev.teradek.com/api/third-party/tp.generic.older-embedded-esim), [3G modems](https://specs-dev.teradek.com/api/third-party/tp.generic.3g-modems).

## Workflows

- [ENG / breaking news live shot](https://specs-dev.teradek.com/workflows/wf.WF-01.md)
- [REMI / at-home multi-camera sports](https://specs-dev.teradek.com/workflows/wf.WF-02.md)
- [UAV / public safety situational awareness (draft: corrections pending)](https://specs-dev.teradek.com/workflows/wf.WF-08.md)
- [Cloud video village / remote review on set](https://specs-dev.teradek.com/workflows/wf.WF-11.md)
- [Camera-to-cloud dailies and proxies](https://specs-dev.teradek.com/workflows/wf.WF-12.md)

## Topics

Each topic page gives every field with its source and date; a field no source publishes reads "Not collected yet.".

- [Plans and add-ons](https://specs-dev.teradek.com/services/svc.data/plans.md)
- [Billing rules](https://specs-dev.teradek.com/services/svc.data/rules.md)
- [Limits and capabilities](https://specs-dev.teradek.com/services/svc.data/capabilities.md)
- [Hosting, data residency and security](https://specs-dev.teradek.com/services/svc.data/hosting.md)
- [SLA, support and buying](https://specs-dev.teradek.com/services/svc.data/support.md)
- [Lifecycle and roadmap](https://specs-dev.teradek.com/services/svc.data/lifecycle.md)
- [Supported hardware and compatibility](https://specs-dev.teradek.com/services/svc.data/compatibility.md)
- [Calculator](https://specs-dev.teradek.com/services/svc.data/calculator.md)

Every price observation: [/prices/svc.data.md](https://specs-dev.teradek.com/prices/svc.data.md). Dealer, distributor and wholesale prices are not published.

## Compare

- [Compare Teradek Data with Data Bonding](https://specs-dev.teradek.com/compare.md?ids=svc.data,svc.data-bonding)
- The site publishes no comparisons with competitors' products.

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Cite as specs-dev.teradek.com/services/svc.data (data version 6d29e2f86993).
HTML page: https://specs-dev.teradek.com/services/svc.data · JSON: /api/services/svc.data?country=PL · How to read this site: [/about.md](https://specs-dev.teradek.com/about.md) · Index for agents: [/llms.txt](https://specs-dev.teradek.com/llms.txt)
