# Teradek TV

Data version 6d29e2f86993, built 2026-10-26; facts on this page checked 2026-10-20 to 2026-10-22.

## Identity

- Teradek TV: what it is: Cloud video village providing encrypted 4K HDR live feeds and instant proxies for production and post teams. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21. Note: Concise product positioning.
- Teradek TV: differentiators: Per-user watermarking, 10-bit 4K HDR streaming, unlimited feeds and recordings, color-accurate review, voice and text chat. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21. Note: Core competitive differentiators.

- Id: `svc.teradek-tv`. Category: Review collaboration. Status: current; launched 2024-02-12.
- Names: Teradek TV; TeradekTV; Teradek TV Cloud.
- Release cadence: Bi-weekly cloud updates and monthly viewer app improvements; last major release 2024-02-12.
- Teradek's pages: product page https://teradek.com/pages/teradek-tv · guide https://guide.teradek.com/a/1752159-teradek-tv · pricing page https://teradek.com/pages/teradek-tv.
- Owner, 2026-10-22: Teradek TV cannot run on customer servers, not even its media servers. This replaces the Enterprise on-premises / private server option on the teradek.com Teradek TV page. That page also lists 'On-premises studio hosting servers' on its public roadmap (lifecycle.roadmap_public), which the statement does not address.
- Owner, 2026-10-22: support also runs in Eastern European Time business hours; the exact hours are not given.

## SLA and status page

- Teradek TV: uptime commitment 99.9 %. Source: Teradek product data, seen 2026-10-21. Note: 99.9% service availability target.
- Teradek TV: service credits: Service credits available on Enterprise SLA. Source: Teradek product data, seen 2026-10-21. Note: Enterprise SLA penalty credits.
- Teradek TV: status page — Not collected yet.
- Support hours and channels: [/services/svc.teradek-tv/support.md](https://specs-dev.teradek.com/services/svc.teradek-tv/support.md).

## Plans

- **Basic** (`plan.teradek-tv.basic`): billed per user per month; includes 1 user; beyond that, $5 per viewer-day, VAT not stated, seen 2026-10-21.
  - Teradek TV Basic: US list price at teradek.com: $49 per user per month, excl. tax, seen 2026-10-21.
  - Teradek TV Basic: US list price at teradek.com: $5 per viewer-day, excl. tax, seen 2026-10-21.
- **Pro** (`plan.teradek-tv.pro`): billed per user per month; includes 1 user; beyond that, $8 per viewer-day, VAT not stated, seen 2026-10-21.
  - Teradek TV Pro: US list price at teradek.com: $8 per viewer-day, excl. tax, seen 2026-10-21.
  - Teradek TV Pro: US list price at teradek.com: $99 per user per month, excl. tax, seen 2026-10-21.
- **Enterprise (Studio)** (`plan.teradek-tv.enterprise`): billed per contract, every year; includes Unlimited 4K HDR Live.
  - Teradek TV Enterprise (Studio): No published price. Ask: CVP (GB), Holdan, Aspectra, Top-Teks.

## Add-ons

- **Daily-only viewer** (`plan.teradek-tv.addon.daily-only-viewer`): billed per viewer-day.
  - Teradek TV Daily-only viewer: US list price at teradek.com: $8 per viewer-day, excl. tax, seen 2026-10-21.

How the bill is calculated (1 rules, each with its formula and source): [/services/svc.teradek-tv/rules.md](https://specs-dev.teradek.com/services/svc.teradek-tv/rules.md).

## Supported hardware

- Supported (10): [Serv 4K (2024)](https://specs-dev.teradek.com/products/prod.serv-4k.md), [Serv Micro](https://specs-dev.teradek.com/products/prod.serv-micro.md), [Prism Flex Mk II HEVC/AVC 12G-SDI/HDMI Decoder](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-decoder.md), [Prism Flex Mk II HEVC/AVC 12G-SDI/HDMI Encoder](https://specs-dev.teradek.com/products/prod.prism-flex-mk-ii-encoder.md), [Prism Mobile 5G Dual 5G-Q HEVC/AVC Encoder](https://specs-dev.teradek.com/products/prod.prism-mobile-5g-dual-5g-q-hevc-avc-encoder.md), [Prism 801 Base Rack System 1U](https://specs-dev.teradek.com/products/prod.prism-801-base-rack-system-1u.md), [Prism 802 Base Rack System 2U](https://specs-dev.teradek.com/products/prod.prism-802-base-rack-system-2u.md), [Prism 853 4K 10bit HEVC/AVC 12G-SDI Encoder Card](https://specs-dev.teradek.com/products/prod.prism-853-4k-10bit-hevc-avc-12g-sdi-encoder-card.md), [Prism 873 4K 10bit HEVC/AVC 12G-SDI Decoder Card](https://specs-dev.teradek.com/products/prod.prism-873-4k-10bit-hevc-avc-12g-sdi-decoder-card.md), [Prism 877 4K 10bit HEVC/AVC Encoder/Decoder Card](https://specs-dev.teradek.com/products/prod.prism-877-encoder-decoder-card.md).
- Not supported (18): [Cube 605 (legacy)](https://specs-dev.teradek.com/products/prod.cube-605.md), [Cube 625 (legacy)](https://specs-dev.teradek.com/products/prod.cube-625.md), [Cube 655 (legacy)](https://specs-dev.teradek.com/products/prod.cube-655.md), [Cube 675 (legacy)](https://specs-dev.teradek.com/products/prod.cube-675.md), [Cube 705 (legacy)](https://specs-dev.teradek.com/products/prod.cube-705.md), [Cube 725 (legacy)](https://specs-dev.teradek.com/products/prod.cube-725.md), [Cube 755 (legacy)](https://specs-dev.teradek.com/products/prod.cube-755.md), [Cube 775 (legacy)](https://specs-dev.teradek.com/products/prod.cube-775.md), [Serv Pro (legacy)](https://specs-dev.teradek.com/products/prod.serv-pro.md), [Bolt 6 LT RX](https://specs-dev.teradek.com/products/prod.bolt-6-lt-rx.md), [Bolt 6 LT TX](https://specs-dev.teradek.com/products/prod.bolt-6-lt-tx.md), [Bolt 6 10K RX](https://specs-dev.teradek.com/products/prod.bolt-6-xt-10k-rx.md), [Bolt 7 12G-SDI/HDMI Wireless RX (announced, not sold yet)](https://specs-dev.teradek.com/products/prod.bolt-7-rx.md), [Bolt 7 12G-SDI/HDMI Wireless TX (announced, not sold yet)](https://specs-dev.teradek.com/products/prod.bolt-7-tx.md), [Bolt Mobile RX](https://specs-dev.teradek.com/products/prod.bolt-mobile-rx.md), [Wave (legacy)](https://specs-dev.teradek.com/products/prod.wave.md), [VidiU Go (legacy)](https://specs-dev.teradek.com/products/prod.vidiu-go.md), [VidiU X (legacy)](https://specs-dev.teradek.com/products/prod.vidiu-x.md).
- Works locally only (2): [Cube 755 (legacy)](https://specs-dev.teradek.com/products/prod.cube-755.md), [Serv Pro (legacy)](https://specs-dev.teradek.com/products/prod.serv-pro.md). Teradek TV: local mode: Local viewing up to 20 devices without internet via VUER app. Source: official page (https://teradek.com/pages/serv), seen 2026-10-21.
## Workflows

- [Cloud video village / remote review on set](https://specs-dev.teradek.com/workflows/wf.WF-11.md)
- [Camera-to-cloud dailies and proxies](https://specs-dev.teradek.com/workflows/wf.WF-12.md)
- [Live post review (editorial, HDR color)](https://specs-dev.teradek.com/workflows/wf.WF-13.md)

## Topics

Each topic page gives every field with its source and date; a field no source publishes reads "Not collected yet.".

- [Plans and add-ons](https://specs-dev.teradek.com/services/svc.teradek-tv/plans.md)
- [Billing rules](https://specs-dev.teradek.com/services/svc.teradek-tv/rules.md)
- [Limits and capabilities](https://specs-dev.teradek.com/services/svc.teradek-tv/capabilities.md)
- [Hosting, data residency and security](https://specs-dev.teradek.com/services/svc.teradek-tv/hosting.md)
- [SLA, support and buying](https://specs-dev.teradek.com/services/svc.teradek-tv/support.md)
- [Lifecycle and roadmap](https://specs-dev.teradek.com/services/svc.teradek-tv/lifecycle.md)
- [Supported hardware and compatibility](https://specs-dev.teradek.com/services/svc.teradek-tv/compatibility.md)
- [Calculator](https://specs-dev.teradek.com/services/svc.teradek-tv/calculator.md)

Every price observation: [/prices/svc.teradek-tv.md](https://specs-dev.teradek.com/prices/svc.teradek-tv.md). Dealer, distributor and wholesale prices are not published.

## Compare

- [Compare Teradek TV with Core](https://specs-dev.teradek.com/compare.md?ids=svc.core,svc.teradek-tv)
- The site publishes no comparisons with competitors' products.

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Cite as specs-dev.teradek.com/services/svc.teradek-tv (data version 6d29e2f86993).
HTML page: https://specs-dev.teradek.com/services/svc.teradek-tv · JSON: /api/services/svc.teradek-tv?country=IE · How to read this site: [/about.md](https://specs-dev.teradek.com/about.md) · Index for agents: [/llms.txt](https://specs-dev.teradek.com/llms.txt)
