# Teradek TV: plans and add-ons

Data version 6d29e2f86993, built 2026-10-26; facts on this page checked 2026-10-20 to 2026-10-21.

Plans and add-ons of [Teradek TV](https://specs-dev.teradek.com/services/svc.teradek-tv.md), every field with its source and date. A field no source publishes reads "Not collected yet."; that is not a "no".

- Teradek TV: what it is: Cloud video village providing encrypted 4K HDR live feeds and instant proxies for production and post teams. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21. Note: Concise product positioning.

## Pricing

- <a id="pricing-tier_rules"></a>Teradek TV: tier rules: Basic max 1080p 8-bit 5 Mbps; Pro max 2160p 10-bit 15 Mbps; Enterprise unlimited 4K HDR. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21. Note: Tier limitations and quality allocations.
- <a id="pricing-annual_discount_pct"></a>Teradek TV: annual discount pct — Not collected yet.

- <a id="billing_portal"></a>Teradek TV: billing portal: My Teradek Cloud. Source: official page (https://guide.teradek.com/a/1996534-my-teradek-cloud-overview-and-features), seen 2026-10-20.
- <a id="commercial-billing_currencies"></a>Teradek TV: billing currencies: USD. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21. Note: Billed in USD.

## Plans

- **Basic** (`plan.teradek-tv.basic`): billed per user per month; includes 1 user; beyond that, $5 per viewer-day, VAT not stated, seen 2026-10-21.
  - Teradek TV Basic: US list price at teradek.com: $49 per user per month, excl. tax, seen 2026-10-21.
  - Teradek TV Basic: US list price at teradek.com: $5 per viewer-day, excl. tax, seen 2026-10-21.
  - Teradek TV Basic, caps and terms: highest resolution: 1080p (1920 × 1080); highest bit depth 8-bit; highest bitrate 5 Mbps; retention 365 days; free trial 7 days; minimum commitment 0 months; user model: named user; sold in: worldwide. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-20 to 2026-10-21.
- **Pro** (`plan.teradek-tv.pro`): billed per user per month; includes 1 user; beyond that, $8 per viewer-day, VAT not stated, seen 2026-10-21.
  - Teradek TV Pro: US list price at teradek.com: $8 per viewer-day, excl. tax, seen 2026-10-21.
  - Teradek TV Pro: US list price at teradek.com: $99 per user per month, excl. tax, seen 2026-10-21.
  - Teradek TV Pro, caps and terms: highest resolution: 2160p; highest bit depth 10-bit; highest bitrate 10 Mbps; retention 365 days; free trial 7 days; minimum commitment 0 months; user model: named user; sold in: worldwide. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-20 to 2026-10-21.
  - Teradek TV Pro: published figures disagree on the highest bitrate: 10 Mbps in the plan's caps (official page at teradek.com, seen 2026-10-21) and 15 Mbps in the tier rules ("Pro max 2160p 10-bit 15 Mbps", official page at teradek.com, seen 2026-10-21); the plan's figure is shown.
- **Enterprise (Studio)** (`plan.teradek-tv.enterprise`): billed per contract, every year; includes Unlimited 4K HDR Live.
  - Teradek TV Enterprise (Studio): No published price. Ask: CVP (GB), Holdan, Aspectra, Top-Teks.
  - Teradek TV Enterprise (Studio), caps and terms: highest resolution: 2160p; highest bit depth 10-bit; highest bitrate 20 Mbps; minimum commitment 12 months; sold in: worldwide. Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-20 to 2026-10-21.
  - Other fields of Teradek TV that name Enterprise (Studio):
    - Teradek TV: single sign-on: SAML 2.0; Okta (Enterprise tier). Source: official page (https://teradek.com/pages/teradek-tv), seen 2026-10-21. Note: Single Sign-On available on Enterprise plan.
    - Teradek TV: self-hosting: Not available: Teradek TV runs only in Teradek's cloud; neither the service nor its media servers can run on customer servers. Source: the owner's statement of 2026-10-22. Owner, 2026-10-22: Teradek TV cannot run on customer servers, not even its media servers. The official page at teradek.com (seen 2026-10-21) disagrees: "Enterprise on-premises / private server option". The owner's statement is the one shown.
    - Teradek TV: service credits: Service credits available on Enterprise SLA. Source: Teradek product data, seen 2026-10-21. Note: Enterprise SLA penalty credits.
    - Teradek TV: support hours: Mon-Fri 06:00-18:00 US Pacific (24/7 for Enterprise). Source: Teradek product data, seen 2026-10-21. Note: Standard and enterprise support hours.
    - Teradek TV: payment methods: Credit card, wire transfer, invoice (Enterprise). Source: official page (https://guide.teradek.com/a/1752159-teradek-tv), seen 2026-10-21. Note: Standard monthly credit card billing; enterprise invoicing.
    - Owner, 2026-10-22: Teradek TV cannot run on customer servers, not even its media servers. This replaces the Enterprise on-premises / private server option on the teradek.com Teradek TV page. That page also lists 'On-premises studio hosting servers' on its public roadmap (lifecycle.roadmap_public), which the statement does not address.

## Add-ons

- **Daily-only viewer** (`plan.teradek-tv.addon.daily-only-viewer`): billed per viewer-day.
  - Teradek TV Daily-only viewer: US list price at teradek.com: $8 per viewer-day, excl. tax, seen 2026-10-21.

Dealer, distributor and wholesale prices are not published. Every observation: [/prices/svc.teradek-tv.md](https://specs-dev.teradek.com/prices/svc.teradek-tv.md).

## Not on this site

- Teradek TV: the upload bandwidth (uplink) a stream needs, with protocol overhead: Not collected yet; the caps here are stream bitrates.

## Sources on this page

- [official page at teradek.com](https://specs-dev.teradek.com/sources/src.teradek-com.pages.teradek-tv.md)
- [official page at guide.teradek.com](https://specs-dev.teradek.com/sources/src.guide-teradek-com.a.1996534-my-teradek-cloud-overview-and-features.md)

## Other topics

- [Billing rules](https://specs-dev.teradek.com/services/svc.teradek-tv/rules.md)
- [Limits and capabilities](https://specs-dev.teradek.com/services/svc.teradek-tv/capabilities.md)
- [Hosting, data residency and security](https://specs-dev.teradek.com/services/svc.teradek-tv/hosting.md)
- [SLA, support and buying](https://specs-dev.teradek.com/services/svc.teradek-tv/support.md)
- [Lifecycle and roadmap](https://specs-dev.teradek.com/services/svc.teradek-tv/lifecycle.md)
- [Supported hardware and compatibility](https://specs-dev.teradek.com/services/svc.teradek-tv/compatibility.md)
- [Calculator](https://specs-dev.teradek.com/services/svc.teradek-tv/calculator.md)

Summary: [/services/svc.teradek-tv.md](https://specs-dev.teradek.com/services/svc.teradek-tv.md).

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HTML page: https://specs-dev.teradek.com/services/svc.teradek-tv/plans · How to read this site: [/about.md](https://specs-dev.teradek.com/about.md) · Index for agents: [/llms.txt](https://specs-dev.teradek.com/llms.txt)