Serv 4K (2024)
CurrentCompact 4K HDR video transmitter and streaming encoder for local monitoring and camera-to-cloud workflows Raw value as published“Compact 4K HDR video transmitter and streaming encoder for local monitoring and camera-to-cloud workflows” Sourcesrc.teradek-com.products.serv-4khttps://teradek.com/products/serv-4k Tier: OfficialObserved 2026-10-21Confidence: medium Method: humanReview: draft1 alternative claimOverrides the official claim Open source ↗
Lifecycle and firmware
| Field | Value | Last checked |
|---|---|---|
| Launch date |
2022-06-09
Raw value as published“2022-06-09”
SourceTeradek product data
Tier: Lab estimateObserved 2026-10-21Confidence: medium
Method: humanReview: draftOverrides the official claim
Greyed: “Official only” is on. Not counted in completeness.
|
2026-10-21 |
| End-of-life date |
Not collected yet. |
— |
| Current firmware version |
2.25.20260526
Raw value as published“Serv 4K Firmware 2.25.20260526 (2026-06-03)”
SourceTeradek firmware feed (product=serv-4k&showold=true)https://update.teradek.com/wares.php?product=serv-4k&showold=true
Tier: OfficialObserved 2026-10-23Confidence: high
Method: scrapedCorroborated by 1 source1 alternative claim Open source ↗
|
2026-10-23 |
| Firmware release date |
2026-06-03
Raw value as published“Serv 4K Firmware 2.25.20260526 (2026-06-03)”
SourceTeradek firmware feed (product=serv-4k&showold=true)https://update.teradek.com/wares.php?product=serv-4k&showold=true
Tier: OfficialObserved 2026-10-23Confidence: high
Method: scrapedCorroborated by 1 source1 alternative claim Open source ↗
|
2026-10-23 |
| Firmware update method |
Web UI; VUER app; Core
Raw value as published“Web UI; VUER app; Core”
Sourcesrc.guide-teradek-com.a.2001835-maintenancehttps://guide.teradek.com/a/2001835-maintenance
Tier: OfficialObserved 2026-10-21Confidence: medium
Method: humanReview: draftOverrides the official claim Open source ↗
|
2026-10-21 |
| Official firmware feed key |
serv-4k
Raw value as published“serv-4k”
SourceTeradek firmware feed (product=serv-4k&showold=true)https://update.teradek.com/wares.php?product=serv-4k&showold=true
Tier: OfficialObserved 2026-10-23Confidence: high
Method: scraped Open source ↗
|
2026-10-23 |
| Warranty |
12 months
Raw value as published“12”
Sourcesrc.teradek-com.products.serv-4khttps://teradek.com/products/serv-4k
Tier: OfficialObserved 2026-10-21Confidence: medium
Method: humanReview: draftCorroborated by 1 sourceOverrides the official claim Open source ↗
|
2026-10-21 |
| Refurbished units sold |
Not collected yet. |
— |
| Expected useful life |
60 months
Raw value as published“60”
SourceTeradek product data
Tier: Lab estimateObserved 2026-10-21Confidence: medium
Method: humanReview: draftOverrides the official claim
Greyed: “Official only” is on. Not counted in completeness.
Useful life and residual value are Teradek's planning figures, not guarantees. |
2026-10-21 |
| Residual value after 36 months |
40 %
Raw value as published“40”
SourceTeradek product data
Tier: Lab estimateObserved 2026-10-21Confidence: medium
Method: humanReview: draftOverrides the official claim
Greyed: “Official only” is on. Not counted in completeness.
Useful life and residual value are Teradek's planning figures, not guarantees. |
2026-10-21 |
Cloud services
Core: does not work (stated by the source); Core supports the Prism family only, Jetpack included. Raw value as published— SourceTeradek product data Tier: Lab estimateObserved —Confidence: — Greyed: “Official only” is on. Not counted in completeness.
Core Classic: works fully. Raw value as published— Sourcesrc.teradek-com.products.serv-4khttps://teradek.com/products/serv-4k Tier: OfficialObserved —Confidence: — Open source ↗
Teradek Data: works fully. Raw value as published— SourceTeradek product data Tier: Lab estimateObserved —Confidence: — Greyed: “Official only” is on. Not counted in completeness.
Teradek TV: not confirmed; Requires active Teradek TV plan for cloud streaming. Raw value as published— Sourcesrc.teradek-com.products.serv-4khttps://teradek.com/products/serv-4k Tier: OfficialObserved —Confidence: — Open source ↗
Teradek TV: works fully. Raw value as published— Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved —Confidence: — Open source ↗
On Core's list of unsupported hardware. Owner, 2026-10-22: Core supports the Prism family only, Jetpack included.
Firmware releases (20)
Official feed: https://update.teradek.com/wares.php?product=serv-4k
2.25.20260526, 2026-06-03: Serv 4K Firmware · release notes
2.25.20260325, 2026-03-25: Serv 4K Firmware · release notes
2.24.20251016, 2025-12-22: Serv 4K Firmware · release notes
2.23.20250627, 2025-06-30: Serv 4K Firmware · release notes
2.22.20241202, 2024-12-05: Serv 4K Firmware · release notes
2.21.20240814, 2024-08-16: Serv 4K Firmware · release notes
2.20.20240614, 2024-06-17: Serv 4K Firmware · release notes
2.20.20240408, 2024-04-08: Serv 4K Firmware · release notes
2.20.20240314, 2024-03-19: Serv 4K Firmware · release notes
2.19.20240122, 2024-01-22: Serv 4K Firmware · release notes
Owner, 2026-10-22: There is no official end-of-life policy yet (one is being worked on); until it exists, support covers every product, so no end-of-support date is given.
Not on this site
Known issues and fixes from the release notes are not imported (Not collected yet); read the release notes, or ask Teradek support.