Serv Pro
LegacyendpointNo one-line description
Legacy
Serv Pro is a legacy product.
Kept for installed-base and compatibility questions; not recommended for new projects. No successor is recorded.
Network requirements
What Serv Pro and the services it uses need from the network, to hand to IT. 13 of 50 rows are published; every other row stays on the sheet and says what to ask Teradek support.
Serv Pro
the deviceInterfaces
- Ethernet
- Not published; ask Teradek support
- Wi-Fi
- Not published; ask Teradek support
- USB
- Not published; ask Teradek support
- PoE
- Not published; ask Teradek support
Cellular
- Technology
- Not published; ask Teradek support
- Internal modems
- Not published; ask Teradek support
- Bands
- Not published; ask Teradek support
- Operators tested in the EU
- Not published; ask Teradek support
- EU cellular bands
- Not published; ask Teradek support
Bandwidth and transport
- Video bitrate, minimum
- Not published; ask Teradek support
- Video bitrate, maximum
- Not published; ask Teradek support
- Typical bitrate
- Not published; ask Teradek support
- Typical data per hour
- Not published; ask Teradek support
- Transport protocols
- Not published; ask Teradek support
- Bonding
- Not published; ask Teradek support
- Bonded links, maximum
- Not published; ask Teradek support
- Bonded links by type
- Not published; ask Teradek support
- Bonding requires
- Not published; ask Teradek support
Ports and firewall
- Port table (protocol, port, direction, purpose)
- Not published; ask Teradek support
- Inbound ports
- Not published; ask Teradek support
- Outbound endpoints
- Not published; ask Teradek support
- NAT traversal
- Not published; ask Teradek support
Addressing and management
- DHCP, static or link-local
- Not published; ask Teradek support
- VLAN
- Not published; ask Teradek support
- Web UI port
- Not published; ask Teradek support
- Discovery (mDNS or other)
- Not published; ask Teradek support
- Proxy support
- Not published; ask Teradek support
- 802.1X
- Not published; ask Teradek support
Regulatory
- CE (RED)
- Not published; ask Teradek support
- Licence required
- Not published; ask Teradek support
- EU RF notes
- Not published; ask Teradek support
- Declaration of conformity
- Not published; ask Teradek support
Control and set-up
- Control apps
- Not published; ask Teradek support
- Cloud management
- Not published; ask Teradek support
- Set-up and pairing steps
- Not published; ask Teradek support
- User guide
- Not published; ask Teradek support
Teradek TV
a service it uses: hosting and data protectionHosting
- Provider
- AWS Raw value as published“AWS | note: Amazon Web Services global cloud infrastructure” Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- Regions
- US East, US West, EU (Ireland), EU (Frankfurt) Raw value as published“US East; US West; EU (Ireland); EU (Frankfurt) | note: Global low-latency edge deployment” Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- EU region
- Yes Raw value as published“1 | note: European hosting regions available” Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- EU data residency
- Yes Raw value as published“1 | note: EU storage isolation option” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- GDPR DPA
- Yes Raw value as published“1 | note: GDPR Data Processing Addendum available upon request” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Self-hosted option
- Not available: Teradek TV runs only in Teradek's cloud; neither the service nor its media servers can run on customer servers.
Raw value as published“owner instruction: Teradek TV cannot run on customer servers, not even its media servers”
SourceTeradek product data
Tier: Lab estimateObserved 2026-10-22Confidence: high
Method: humanReview: approved1 alternative claimOverrides the official claim
Greyed: “Official only” is on. Not counted in completeness.
Stored value first (the winning claim), then the alternative claims, official first.Not available: Teradek TV runs only in Teradek's cloud; neither the service nor its media servers can run on customer servers.Stored value · overrides the official claim Raw value as published“owner instruction: Teradek TV cannot run on customer servers, not even its media servers” SourceTeradek product data Tier: Lab estimateObserved 2026-10-22Confidence: high Method: humanReview: approved1 alternative claimOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.Enterprise on-premises / private server optionteradek.com · human Raw value as published— Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Open source ↗
- Cloud hostnames to allow
- Not published; ask Teradek support
Security
- Encryption in transit
- AES-256, RSA-1024 key pairing, TLS 1.3 Raw value as published“AES-256, RSA-1024 key pairing, TLS 1.3 | note: End-to-end stream and web session encryption” Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- Encryption at rest
- AES-256 Raw value as published“AES-256 | note: Encrypted cloud storage for recordings” Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- SSO
- SAML 2.0; Okta (Enterprise tier) Raw value as published“SAML 2.0; Okta (Enterprise tier) | note: Single Sign-On available on Enterprise plan” Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- MFA
- Yes Raw value as published“1 | note: Multi-factor authentication supported” Sourcesrc.teradek-com.pages.teradek-tvhttps://teradek.com/pages/teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- Roles
- Administrator, Coordinator, Technician, Viewer Raw value as published“Administrator; Coordinator; Technician; Viewer | note: Predefined project roles with granular permissions” Sourcesrc.guide-teradek-com.a.1752159-teradek-tvhttps://guide.teradek.com/a/1752159-teradek-tv Tier: OfficialObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Open source ↗
- Certifications
- SOC2, TPN Raw value as published“SOC2; TPN | note: Motion Picture Association / TPN compliance” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Pen test frequency
- Annual third-party audit Raw value as published“Annual third-party audit | note: Regular penetration testing” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.