Teradek Data
CurrentCellular data connectivity and multi-carrier SIM services for live video broadcasting and remote production. Raw value as published“Cellular data connectivity and multi-carrier SIM services for live video broadcasting and remote production. | note: Core positioning statement” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draft1 alternative claimOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
Previously named: Teal, Webbing, Global Connect, Kajeet
01 OverviewWhat it is, who it is for, what it is not for
Use cases
Not for
Who it is for
- Segments
- broadcast, live_production, cinema, public_safety
- Buyers
- Broadcast Engineer, Director of Photography, Production Manager, Technical Director
- Users
- Camera Operator, Field Technician, Remote Producer, System Administrator
What sets it apart
- Tier-1 cellular carrier access
- multi-carrier auto-switching
- integrated Node modem management via MyTC
- zero mid-cycle throttling
02 PlansPlans side by side, with dated prices
| Field | plan.data.data-bucket-10-gbData bucket 10 GB Current | plan.data.data-bucket-50-gbData bucket 50 GB Current | plan.data.data-bucket-100-gbData bucket 100 GB Current | plan.data.data-bucket-1000-gbData bucket 1000 GB Current | plan.data.data-bucket-2000-gbData bucket 2000 GB Current | plan.data.data-bucket-4000-gbData bucket 4000 GB Current | plan.data.data-bucket-8000-gbData bucket 8000 GB Current | plan.data.us-priority-50gbUS Priority 50GB | plan.data.us-priority-100gbUS Priority 100GB | plan.data.standard-data-globalStandard Data Global (EU/US/APAC) |
|---|---|---|---|---|---|---|---|---|---|---|
| Price | Quote only · Ask sellerAsk: Holdan, Aspectra, CVP (GB) | Quote only · Ask sellerAsk: Holdan, Aspectra, CVP (GB) | Quote only · Ask sellerAsk: Holdan, Aspectra, CVP (GB) | Quote only · Ask sellerAsk: Holdan, Aspectra, CVP (GB) | Quote only · Ask sellerAsk: Holdan, Aspectra, CVP (GB) | Quote only · Ask sellerAsk: Holdan, Aspectra, CVP (GB) | Quote only · Ask sellerAsk: Holdan, Aspectra, CVP (GB) | No dated price | No dated price | No dated price |
| Billing | per month · unit gb bucket month | per month · unit gb bucket month | per month · unit gb bucket month | per month · unit gb bucket month | per month · unit gb bucket month | per month · unit gb bucket month | per month · unit gb bucket month | per year · unit gb | per year · unit gb | per year · unit gb |
| Included | 50 GB (valid 12 months) | 100 GB (valid 12 months) | Variable bucket (10GB - 1000GB) | |||||||
| Overage | — | — | — | — | — | — | — | — | — | — |
| Minimum commitment (months) | — | — | — | — | — | — | — | 12 | 12 | 12 |
| Not documented | Bitrate tiers, Caps, Retention (days), Free trial (days), User model, Regions, Includes — no plan has a value yet. | |||||||||
03 Billing rules & add-onsHow the bill is calculated, with a worked example
Billing rules
- Id
- pooled_bucket
- Statement
- Pooled monthly bucket across all SIMs; not throttled or cut off over the bucket.
- Formula
- bucket_gb shared by all SIMs of one data class
- Inputs
- bucket_gb
- Source
- src.guide-teradek-com.a.1660980
- Id
- classes_separate
- Statement
- Priority Data Europe is a separate class; classes do not share buckets.
- Formula
- —
- Inputs
- —
- Source
- src.guide-teradek-com.a.1660980
Add-ons
| Add-on | Unit | Price |
|---|---|---|
| On-demand data overage (US Priority) | per GB | No dated price |
| SIM Activation / Annual Registration (Priority) | device_year | No dated price |
| SIM Activation / Annual Registration (Standard) | device_year | No dated price |
- Tier rules
- Annual registration fee per SIM plus 1-year data bucket; usage beyond bucket billed at regional on-demand overage rates Raw value as published“Annual registration fee per SIM plus 1-year data bucket; usage beyond bucket billed at regional on-demand overage rates | note: Bucket lifespan is 1 year; region switching without bucket incurs on-demand billing” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Annual discount pct
- Not documented
04 Feature gating & lock-inWhat stops working without a plan, licence or internet
| Feature | Requires | Without it | Source |
|---|---|---|---|
| On-demand data overage (US Priority) | Add-on · per per GB | Not stated | Raw value as published“On-demand data overage (US Priority) | note: Priority overage data tier” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness. |
| SIM Activation / Annual Registration (Priority) | Add-on · per device year | Not stated | Raw value as published“SIM Activation / Annual Registration (Priority) | note: SKU 01-1008 Priority SIM registration” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness. |
| SIM Activation / Annual Registration (Standard) | Add-on · per device year | Not stated | Raw value as published“SIM Activation / Annual Registration (Standard) | note: SKU 01-1024 Standard SIM registration” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness. |
Lock-in
05 Limits & capabilitiesResolution, bitrate, inputs, latency, retention
| Protocol | Ingest (into Teradek Data) | Egress (out of Teradek Data) |
|---|---|---|
| HLS | No | No |
| MPEG-TS | Supported | Supported |
| RIST | No | No |
| RTMP | Supported | Supported |
| RTMPS | Supported | Supported |
| RTSP | Supported | No |
| SRT | Supported | Supported |
| TRT | Supported | Supported |
| WebRTC | No | No |
| WHEP | No | No |
| WHIP | No | No |
| Other | Supported | Supported |
Ingest Raw value as published“TRT; SRT; RTMP; RTMPS; RTSP; MPEG-TS; other | note: Supports all standard video streaming protocols over IP” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness. · Egress Raw value as published“TRT; SRT; RTMP; RTMPS; MPEG-TS; other | note: Network layer transport protocols” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Latency typical
- 100 ms Raw value as published“100 | note: Added roaming latency ~100ms in US over AVT credentials” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Max bit depth
- 10-bit Raw value as published“10 | note: Transports 8-bit, 10-bit HDR video streams” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Max bitrate
- 50 Mbps Raw value as published“50 | note: Peak cellular ingest bandwidth on 5G modem profiles” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Max concurrent inputs
- unlimited Raw value as published“unlimited | note: Multiple Node modems can bond concurrently via Core” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Max concurrent viewers
- unlimited Raw value as published“unlimited | note: Transport level has no viewer restrictions” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Max destinations
- unlimited Raw value as published“unlimited | note: Cloud routing handles multi-destination delivery” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Max resolution
- Other Raw value as published“other | note: Transparent cellular IP transport agnostic to video resolution” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Retention days
- 365 days Raw value as published“365 | note: Purchased data buckets expire after 365 days (1 year)” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
Capabilities
- Local mode
- Local network operation via Node modem local web UI Raw value as published“Local network operation via Node modem local web UI | note: Node hardware operates locally without cloud subscription” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Recording
- No Raw value as published“0 | note: Cellular data tier does not store video recordings” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Transcoding
- No Raw value as published“0 | note: Cellular data tier does not perform cloud transcoding” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
06 Security & accessRoles, SSO, encryption, certifications
- Certifications
- SOC2, ISO27001 Raw value as published“SOC2; ISO27001 | note: Underlying cloud and carrier infrastructure certifications” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Encryption at rest
- AES-256 Raw value as published“AES-256 | note: Database encryption for portal and ICCID records” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Encryption transit
- IPsec, TLS 1.3, AES-128/256 cellular over-the-air encryption Raw value as published“IPsec, TLS 1.3, AES-128/256 cellular over-the-air encryption | note: Cellular over-the-air cryptographic protocols” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- MFA
- Yes Raw value as published“1 | note: Multi-factor authentication enforced on account portal” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Pen test frequency
- Annual Raw value as published“Annual | note: Annual third-party security audits” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Roles
- Administrator, Operator, Field Technician Raw value as published“Administrator; Operator; Field Technician | note: Account and modem administration roles in MyTC” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- SSO
- Via MyTC / Core account (Enterprise) Raw value as published“Via MyTC / Core account (Enterprise) | note: Federated access available via Core Enterprise” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Watermarking
- No Raw value as published“0 | note: Transport layer does not apply video watermarking” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
07 Hosting & EU data residencyWhere the data lives and which rules apply
- EU data residency
- Yes Raw value as published“1 | note: European data routed within European core” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- EU region
- Yes Raw value as published“1 | note: European carrier infrastructure across 35+ countries” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- GDPR DPA
- Yes Raw value as published“1 | note: Data Processing Agreement available for EU entities” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Provider
- AWS (MyTC backend) / Cellular Core Networks (Teal, Webbing, Geniox) Raw value as published“AWS (MyTC backend) / Cellular Core Networks (Teal, Webbing, Geniox) | note: Portal on AWS; carrier backbones via Teal, Webbing, Geniox” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Regions
- US, EU, Canada, APAC, Global Raw value as published“US; EU; Canada; APAC; Global | note: Multi-region global cellular coverage” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
08 Supported hardwareWhich Teradek devices connect to Teradek Data
Supported (7)
Not supported (2)
Compatibility edges (8)
09 Platforms & integrationsApps, API and the services it connects to
- Clients
- web, iOS, Android Raw value as published“web; iOS; Android | note: Web-based MyTC portal and mobile companion apps” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- API
- No Raw value as published“0 | note: No direct public API for SIM provisioning” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- API docs url
- Not documented
- Integrations
- tp.generic.third-party-modems, svc.core-classic, tp.mytc.mytc Raw value as published“Third-party modems (via teal/wbdata APN); Teradek Core; MyTC | note: APN configuration allows deployment in third-party modems” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
10 SLA & supportUptime, support hours in your time zone, channels
- Uptime pct
- 99.9 % Raw value as published“99.9 | note: Target cellular network availability across major carriers” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Credits
- Service credits available under Enterprise SLA upon downtime breach Raw value as published“Service credits available under Enterprise SLA upon downtime breach | note: Contractual SLA terms for enterprise accounts” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Channels
- Email, phone, chat, ticketing Raw value as published“Email; phone; chat; ticketing | note: Comprehensive technical support channels” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Hours timezone
- Mon-Fri 06:00-18:00 US Pacific (24/7 for critical broadcast) Raw value as published“Mon-Fri 06:00-18:00 US Pacific (24/7 for critical broadcast) | note: Standard US Pacific business hours with broadcast emergency support” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- EU business hours
- yes Raw value as published“owner instruction: support runs in Eastern European Time business hours” SourceTeradek product data Tier: Lab estimateObserved 2026-10-22Confidence: high Method: humanReview: approvedOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
11 Buying in the EUCurrencies, VAT, payment, resellers
- Billing currencies
- USD, EUR, GBP Raw value as published“USD; EUR; GBP | note: Standard invoicing currencies” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- VAT handling
- Reverse charge B2B; OSS for B2C Raw value as published“Reverse charge B2B; OSS for B2C | note: Standard EU B2B reverse charge mechanism” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Payment methods
- Credit card, invoice (Enterprise), available credits Raw value as published“Credit card; invoice (Enterprise); available credits | note: Prepaid bucket credits and credit card billing” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- EU resellers
- Holdan, Aspectra, CVP Raw value as published“Holdan; Aspectra; CVP | note: Authorized European distributor network” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
12 Running costsWhat makes the bill grow, and what is outside it
- Primary cost driver
- data_volume
Raw value as published“data_volume | note: Gigabytes consumed across deployed cellular modems”
SourceTeradek product data
Tier: Lab estimateObserved 2026-10-21Confidence: high
Method: humanReview: draft1 alternative claimOverrides the official claim
Greyed: “Official only” is on. Not counted in completeness.
Stored value first (the winning claim), then the alternative claims, official first.data_volumeStored value · overrides the official claim Raw value as published“data_volume | note: Gigabytes consumed across deployed cellular modems” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draft1 alternative claimOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.data_gbguide.teradek.com · human Raw value as published— Sourcesrc.guide-teradek-com.a.1660980https://guide.teradek.com/a/1660980 Tier: OfficialObserved 2026-10-20Confidence: medium Open source ↗
- Secondary cost drivers
- Number of active SIMs (annual registration fee), on-demand overage rates Raw value as published“Number of active SIMs (annual registration fee); on-demand overage rates | note: Annual SIM maintenance fees and unprovisioned overage” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Required hardware
- Teradek Node, Node 5G, Prism Mobile, or third-party compatible modem Raw value as published“Teradek Node, Node 5G, Prism Mobile, or third-party compatible modem | note: Requires compatible cellular modems (Node / Prism Mobile)” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Hidden costs
- On-demand data overage, annual SIM reactivation fees, international roaming if unprovisioned Raw value as published“On-demand data overage; annual SIM reactivation fees; international roaming if unprovisioned | note: On-demand billing rates if bucket expires mid-operation” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Data export
- Usage logs exportable via MyTC CSV Raw value as published“Usage logs exportable via MyTC CSV | note: Billing and usage history exportable via MyTC” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Pause allowed
- Yes Raw value as published“1 | note: SIMs can remain dormant; buckets remain valid 1 year” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Required subscriptions
- Teradek Data bucket (monthly) Raw value as published— Sourcesrc.teradek-com.pages.datahttps://teradek.com/pages/data Tier: OfficialObserved 2026-10-21Confidence: high Method: scraped Open source ↗
- Typical bitrate
- 5 Mbps Raw value as published“Average of 5 Mbps for 1080p and 15 Mbps for 4K” Sourcesrc.teradek-com.pages.datahttps://teradek.com/pages/data Tier: OfficialObserved 2026-10-21Confidence: high Method: scraped Open source ↗
- Typical data per hour
- 2.25 GB/h Raw value as published“Average of 5 Mbps for 1080p and 15 Mbps for 4K” SourceNo source: calculated by the catalog (method = derived) Tier: DerivedObserved 2026-10-21Confidence: high Method: derived Greyed: “Official only” is on. Not counted in completeness.
13 Lifecycle & roadmapHow often it changes, and what is announced
- Release cadence
- Continuous portal updates; annual carrier rate revisions Raw value as published“Continuous portal updates; annual carrier rate revisions | note: Portal feature iterations and periodic rate adjustments” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Last major release
- 2025-01-01 Raw value as published“2025-01-01 | note: 2025 rate update and plan restructuring” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Roadmap public
- Global multi-carrier 5G SA profiles, enhanced roaming auto-provisioning Raw value as published“Global multi-carrier 5G SA profiles; enhanced roaming auto-provisioning | note: Expansion of standalone 5G carrier profiles” SourceTeradek product data Tier: Lab estimateObserved 2026-10-21Confidence: high Method: humanReview: draftOverrides the official claim Greyed: “Official only” is on. Not counted in completeness.
- Billing changes
- Not documented